We are proud to announce that we have received the CompTIA Managed Print Trustmark, a respected industry credential that signifies its adherence to best practices for technology service delivery and customer interaction.
The Trustmark was developed by CompTIA, the non-profit association for the information technology industry, in collaboration with industry experts and leaders, to identify businesses that have made a commitment to the highest levels of integrity and sustained quality service. The Trustmark is designed specifically for technology businesses offering on-premise print services via a managed services business model.
Earning this credential identifies us as a business that meets or exceeds the best business practices the IT industry has to offer.
To earn the CompTIA Managed Print Trustmark, we were evaluated on the internal practices and procedures we use to run our business and the external activities and operations they engage in with customers and prospects.
The CompTIA Managed Print Services Trustmark offers our clients peace of mind-knowing that we employ industry best practices and tools to keep your printing fleet up and running. It also confirms our commitment to quality, assuring our customers that we have what it takes to help them succeed.
Russell Cole, our Head of Technology Services echoes this; “Our customers expect more than just a break fix service for the print fleet. We see it as vital that we maximise their return on investment, through the provision of smart real time reporting and time saving services such as automated toner ordering. We support this by industry leading account management and our proactive approach to continuous service improvement.”
We are therefore pleased to announce our achievement of the CompTIA Managed Print Trustmark. This supports our commitment to providing top quality managed print services, using industry best practices and serves as a reference to the quality of the solutions we provide and the commitment we make to our customers.
Russell Cole – Head of Technology Services, Agilico
Control, Optimise, Enhance
CompTIA is the voice of the world’s information technology (IT) industry. Its members are the companies at the forefront of innovation, and the professionals responsible for maximising the benefits organisations receive from their investments in technology. CompTIA is dedicated to advancing industry growth through its educational programs with organisations such as Apple and Microsoft, market research, networking events, professional certifications, and public policy advocacy.