Made easy.
Take control
of your IT, with Agilico.
Your technology should keep your organisation moving, not create more work.
Agilico manages your IT systems, users and cloud services through one responsive support service. You get expert help, proactive management and clearer costs without needing to build every capability in-house.
Say goodbye
to reactive support and unreliable systems…
Hello Agilico.
Slow systems, recurring faults and delayed support can disrupt your teams and affect your customers.
Without proactive monitoring and regular maintenance, small issues can become expensive problems. Your internal teams may also spend valuable time managing updates, user requests and suppliers rather than focusing on wider priorities.
We assess your organisation, technology and support requirements. We then create an IT Managed Service around your users, systems, locations and budget.
Expert support.
Proactive management.
IT Managed Services give you access to a wider team of technical specialists without relying on one person or building a complete internal IT department.
We support your people, monitor your systems and manage routine maintenance. When issues arise, our helpdesk responds quickly and escalates more complex problems to the right specialist.
Dedicated account management and regular service reviews also help you plan improvements and make informed technology decisions.
Everything you need
to manage IT.
Proactive systems management
Keep your systems performing through continuous monitoring, maintenance and management.
We monitor the health of supported devices, servers and cloud services, helping us identify potential issues before they cause disruption. Regular updates and security patching keep systems current and reduce avoidable risk.
Helpdesk &
user support
Give your teams direct access to technical support when they need it.
Users can log issues through our helpdesk, where requests are prioritised and assigned to the right level of support. Remote access tools help our engineers diagnose and resolve many issues without waiting for an on-site visit.
More complex problems can be escalated through our three-level support structure.
MS 365 & cloud management
Make the most of Microsoft 365 and the cloud services your teams use every day.
We can support user administration, licensing, email, OneDrive and other Microsoft applications. We help maintain access, manage changes and resolve issues so your teams can work effectively from different locations.
Backup & business continuity
Protect your organisation against data loss, system failure and unexpected disruption.
Managed backup services can protect Microsoft 365 data, email, files and supported systems. We work with you to understand how quickly services must be recovered and how much data your organisation can afford to lose.
This helps shape a practical backup and recovery approach around your operational needs.
Responsive.
Give your teams a clear route to technical support, with issues prioritised and assigned to engineers with the right skills.
Proactive.
Use monitoring, maintenance and regular reviews to identify risks and improvements before they become urgent.
Reliable.
Keep users, systems and cloud services working with ongoing management and access to technical expertise.
Predictable.
Bring agreed IT support and management into a planned monthly service, making costs easier to understand and forecast.
Scalable.
Add users, services and technical resources as your organisation changes, without rebuilding your internal support capability.
Supported.
Work with a dedicated account manager who understands your organisation and helps you plan for future requirements.
Managed IT Services
Keep your systems running and your people productive with proactive monitoring, maintenance, helpdesk support and expert IT management.
Cyber & Workplace Security
Protect your people, data, devices and premises with layered cyber security and workplace security solutions.
Networking & Connectivity
Give your teams reliable access to business systems through managed networks, Wi-Fi, broadband and secure connectivity.
IT Hardware & Software
Equip your teams with the right devices, servers, Microsoft licences and business software.
Support built around
your organisation.
Every organisation has different users, systems and internal resources.
You may need a fully outsourced IT service, additional expertise for an existing IT team or support for specific users and systems.
We build your service around what you need.
User support
Give employees access to technical help for everyday issues, applications, access and supported devices.
Systems monitoring
Monitor supported infrastructure and services to help identify faults, performance issues and emerging risks.
Updates and patching
Keep supported systems updated through planned maintenance and security patching.
Microsoft 365 management
Support user administration, licensing, email and the Microsoft cloud services your organisation relies on.
Managed backup
Protect supported data and systems through managed backup services and regular oversight.
Business continuity
Plan how important systems and data will be restored following failure, disruption or a cyber incident.
Dedicated account management
Review service performance, discuss changing requirements and plan future improvements with a consistent point of contact.
Strategic guidance
Gain access to technical expertise when reviewing cloud services, new systems, infrastructure changes or wider IT plans.
IT expertise you can
rely on
Three levels of technical support
Issues can be prioritised, assigned and escalated to engineers with the right knowledge and experience.
Remote and on-site assistance
Many issues can be resolved remotely, with on-site engineering support available where required.
Proactive monitoring
Supported systems can be monitored to identify performance problems, faults and maintenance requirements.
Microsoft 365 expertise
Receive support with Microsoft licensing, user administration, email, cloud storage and associated services.
Dedicated account management
Maintain regular contact with someone who understands your organisation, service and technology priorities.
One technology partner
Connect IT management with Agilico’s wider expertise in cyber security, networks, connectivity, hardware and workplace technology.
Get in touch
Make managing IT easier.
Talk to our team about your current systems, internal resources and the support your users need.
We will help you create a responsive and proactive Managed IT Service that fits your organisation.
Our latest updates, blogs, customer stories
and whitepapers.
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