An agile organisation is one that can readily adapt to changing circumstances, rapidly reassess and respond to changing supply and demand situations, and innovate to challenge and change the dynamics…
Just how does agile working differ from flexible working? Employees have different needs today as they try to manage both work and home life. Because of this, the old-fashioned 9-to-5…
Whoever said nostalgia isn't what it used to be could have made a similar remark about change. There was a time when business change was incremental - step by comfortable…
Companies have been collecting customer data for decades. Some have been projects explicitly designed to find out more about customers, others have collected data as a by-product of sales or…
We’re looking at the people who changed the way that we use and view information. Today information percolates our entire lives, it changes the way we do business, improves our…
Uniqueness and individualism are the by-words of anyone selling consumer products these days - from clothes to iPhones, consumers have never had such a breadth of choice. This, coupled with…
Customers have changed the boardroom. Traditionally, the CMO, CFO and CIO worked in very separate siloes. Walls were erected to clearly mark their respective domains. But customers, empowered by social…
Is it possible to streamline operations and cut costs while still keeping your guests happy? In an industry where the customer comes first, it is no secret that Hospitality providers…
With the emergence of agile working, readily available information through mobile devices with constant access to the internet and cloud technology, is there still a place for paper in modern…
Following over four years of negotiation, the European Union’s General Data Protection Regulation (GDPR) has finally been passed and will come into effect in 2018. As of Thursday 14th April,…
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