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Build a better IT infrastructure and reduce your operational costs

Managed IT Services are being utilised by an increasing number of businesses, who recognise that this key part of their operations needs to be properly controlled.

When technology works, it’s great. But when it doesn’t, it can quickly have a detrimental effect on your workforce and customers.

Many organisations lack the skills and resources to keep their IT effective and aligned to the business, especially now more and more employees are working from different locations.

Whether you’re looking to upgrade outdated technology, embrace cloud technology, free up staff time and resources, introduce more predictable monthly IT costs, or you’re looking for some honest and reliable advice and guidance, a Managed IT Service can help.

By delivering a service that gives your people the applications, systems and support they need, you’ll make best use of your teams and technology.

Let’s identify the right package to support, optimise and evolve your IT while you focus on the business.

What Are Managed IT Services?

As your out-sourced IT department, a Managed IT Service takes away the headache, stress and frustration of managing IT, leaving you to get on with day to day operations.

Managed IT services can include a broad span of solutions, like: IT helpdesk, security, infrastructure management, application support and more.

You’ll have access to the expertise of a specialist IT team, able to design, implement and support a complete technology solution in the most cost effective way, as well as helping ensure your systems are as secure as possible.

What’s the difference between Managed IT Services & IT Support?
The key difference between managed IT and IT support is that a managed service runs 24/7, on a proactive basis, whereas a traditional IT support service is reactive, and is done on an ad hoc basis.

IT Security

IT security isn’t usually an issue, until there’s a breach, at which point it’s too late.

The Government’s Cyber Security Breaches Survey 2019 found that 32% of businesses had identified a cyber security breach or attack in the previous 12 months. You never know – your business could be next.

Be it malicious attacks from hackers, malware and viruses, or accidental threats of lost laptops or flash drives holding sensitive or confidential information – IT risk is real for any business.

You could opt for a reactive recovery solution, such as virus removal, or a proactive managed IT solution, with full business risk assessment, which includes susceptibility testing to identify the weak spots in your infrastructure and a robust security strategy to ensure your business is protected.

Of course, the level of risk can vary for each business, and these can be discussed to prioritise the services which will have the biggest impact for you.

Either way, you’ll have complete peace of mind that a trusted IT security expert is always a quick phone call away, providing your business with a virtual security blanket.

IT security services include:

Susceptibility testing
Vulnerability & penetration testing
Intrusion detection
Network and data security
Internet security
Anti-virus and removal
Safe login preferences

Cloud IT Solutions

Transferring your technology to the cloud simply means that the traditional physical aspects of your IT are delivered via the Internet.

Expensive to maintain and disruptive to upgrade, the case for replacing on-premise applications with cloud solutions is clear. Obsolete technology not only costs businesses money, but also prevents them from reacting when new threats or opportunities emerge, putting them at an immediate disadvantage.

Putting all or part of your IT infrastructure into the cloud can be highly cost-effective and eliminate the hassle associated with the ongoing management and maintenance of your own equipment. It frees up office space, eliminates storage and cooling costs, and makes it easier to manage software upgrades.

But you don’t have to take an all or nothing approach when looking at cloud options. There may be opportunity to leverage elements of your existing IT infrastructure and develop a hybrid approach which makes the best of both on-site and cloud.

Cloud Managed IT Services include:

Online backup & recovery
Email archiving, spam filtering and security solutions
Hosted exchange email
Microsoft Office 365

IT Procurement

Take the strain out of procuring your equipment by leveraging a provider’s direct relationships with suppliers and distributors. You can make sure you get the right equipment at a competitive price.

IT Procurement services include:

Technical resource allocated to each specific vendor
Presales and technical configuration advice
Below RRP pricing
Finance and lease options
Single point of contact for multiple vendors

Consultation & Projects

Whether you are looking for business continuity planning, network architecture or upgrades, application development, relocation management or just some simple and trusted advice, you can benefit from an IT managed service partner. One which can work with you to create, design and build the perfect technology solution.

Consultancy & project services include:

Office 365 migrations
Cloud migrations
Office moves and infrastructure
System, hardware and software upgrades
Secure remote access and internet security set up
Server installations and upgrades (on-site, cloud or hybrid)
Application development
Business continuity planning
Back-up and recovery
Budget planning
Cyber security

Key Managed IT Benefits

Customise your own IT service

Provide scale and flexibility to your business

Expertise, resource and technology without the investment

Replace variable costs with a predictable monthly fee

24/7/365 UK-based support

Portal to enable users to log tickets and service requests

Access to professional resources and skills to add value

Tailored monthly service reporting and contracted SLAs

Expert IT Helpdesk


Put simply, a Managed IT Service provider like Agilico can fully optimise your technology, enhance your spend on IT, and future proof your business.

Experts in servicing the IT needs of small to medium sized business, we are straight talking with no hard sell, and service levels second to none.

Do you need help managing your IT?


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