As the legal industry transitions toward mass adoption of mobile apps and voice-activated assistants, even modest technology upgrades have transformed the way legal professionals engage clients. In recent months, we’ve…
Strong office space take-up was predicted throughout 2018 after activity from law firms was down in 2017 against 10-year averages and compared to other sectors. Many legal companies are anticipating…
A great deal of lip service has been paid to agile working for law firms but has any of it really been turned into action? Many other industries have bought-in…
An agile organisation is one that can readily adapt to changing circumstances, rapidly reassess and respond to changing supply and demand situations, and innovate to challenge and change the dynamics…
Just how does agile working differ from flexible working? Employees have different needs today as they try to manage both work and home life. Because of this, the old-fashioned 9-to-5…
Whoever said nostalgia isn't what it used to be could have made a similar remark about change. There was a time when business change was incremental - step by comfortable…
Companies have been collecting customer data for decades. Some have been projects explicitly designed to find out more about customers, others have collected data as a by-product of sales or…
We’re looking at the people who changed the way that we use and view information. Today information percolates our entire lives, it changes the way we do business, improves our…
Uniqueness and individualism are the by-words of anyone selling consumer products these days - from clothes to iPhones, consumers have never had such a breadth of choice. This, coupled with…
Customers have changed the boardroom. Traditionally, the CMO, CFO and CIO worked in very separate siloes. Walls were erected to clearly mark their respective domains. But customers, empowered by social…