Grant Thornton

Grant Thornton is a professional services firm with member firms in over one hundred and fifty countries around the world. We aspire to do what is right ahead of what's easy. So it's really important that ESG considerations feed into the supply take on process right from the beginning. Well, IT security is mission critical to our organisation and it has board level visibility. We're an ISO 27001 certified organisation with formal governance and audits continuously. The main drivers for our change were security, sustainability, and savings. So from the security perspective, we wanted to ensure that our print services offer the best possible security in the market. So we have a set of sustainable property guidelines, which we follow for all of our office moves, including our recent London office move, and that informs how we approach our fit out and our day to day operations, including things like machinery that we have in our offices. And from a savings perspective, again, we wanted to ensure that the print cost was right and that we only paid for the number of devices that we actually needed within the organisation. The frustrations and risks that we had before making this change were mainly we had a large, aging printer estate, we had a significant on-premise server estate which needed security patching, maintaining, so not having that service in the cloud was a real frustration for myself. Firstly, we had a very simple registration process for all our users and that utilised our existing door access passes which was great for our people. We've managed to provide a new print service for them, with new print drivers, integration into our modern tech stack, so jobs can be scanned directly to OneDrive or SharePoint. By moving to the cloud, we get the evergreen experience of a SaaS system. We've actually reduced our printer fleet by probably around fifty percent, and we've been able to remove eight servers from our datacentres as well. We've seen lots of environmental benefits, whether that's encouraging our people to act more sustainably and print less, whether that's saving energy, or ultimately the reduction in carbon of fifty tonnes of CO2e. Colleagues have responded very well to the new way of working. We've worked very closely with Agilico in terms of preparing the rollout and supporting our customers and users. We've had people running demonstrations in our staff canteens. We've had people walking the floors, helping people with the registration process, trying to get that critical mass of people registered. I'm really proud of how everyone came together to achieve our sustainability goals, more circular than we'd ever been before, really pushing boundaries on the way that we were going about our fit out. And we've seen some incredible results, and I'm really proud of that.