- Improved daily operations
- Enhanced operational efficiency
- Strengthened data security
Customer Profile
- Letting Agent
- Sunderland
About Cooperlets
As a leading residential letting agent in Sunderland and Tyne & Wear for over twenty years, Cooperlets relies heavily on technology to manage daily operations, including property listings, tenant communications, and data management.
They are a proud member of Propertymark – the UK’s foremost professional and regulatory body for letting agents.
Challenges
Ensuring the security of sensitive customer information is paramount, especially in an era where technology is continuously evolving, and cyber threats are increasingly sophisticated.
Cooperlets needed a reliable partner to supply and maintain their IT infrastructure, including computers, servers, telephone systems, and photocopiers/printers, while providing robust security measures and ongoing support to keep systems updated and secure.
”Customer testimonial here.
Job Title
The Solution
Cooperlets partnered with Agilico, experts in the field of workplace technology, to address their comprehensive IT needs. Agilico supplied PCs and servers, ensuring appropriate security measures were in place to protect sensitive data. We also provided and installed computers, telephones, and printers, tailoring solutions to meet Cooperlets’ specific requirements.
Agilico’s managed IT services included regular system updates and proactive problem-solving, ensuring that any issues were promptly addressed, thereby minimising downtime and maintaining operational efficiency. In addition, we ensured that they received the best value for their technology investments while maintaining high-quality service and support.
Cooperlets have worked with Agilico for over 10 years, building a strong and trusted partnership that has supported their business growth and technological advancements.
The Result
With Agilico’s support, Cooperlets experienced a significant improvement in their daily operations. The assurance of having a knowledgeable and approachable team on hand to assist with any IT-related challenges allows Cooperlets to focus on their core business activities.
Agilico’s commitment to securing the best deals, providing expert advice, and offering friendly, experienced, and helpful staff who are always ready to solve problems has been invaluable. This partnership has kept Cooperlets’ office running smoothly, ensuring they can continue to provide excellent service to their clients.
By entrusting their IT infrastructure to Agilico, Cooperlets has not only enhanced their operational efficiency but also strengthened the security of their data, providing peace of mind in an increasingly digital world.
