Solution Benefits

  • Enhanced engagement across sites
  • Enabling interactive activities with residents
  • Improved communication with residents’ families and loved ones
  • Portable devices allow for usage across multiple locations

Customer Profile

  • Healthcare
  • Scotland

About Balhousie Care Group

Balhousie Care Group began with a converted country house in Angus, an entrepreneur and a dream.

Today, with 25 homes, 900 residents and 1400 staff, Balhousie Care Group is one of the country’s leading providers of elderly and specialist care.

Its driving philosophy is personalisation of care. From care plans to activities to menus, its culture supports and appreciates the individual needs of every single resident.

The Challenge

Often the residents at care home facilities find it difficult to feel engaged and stimulated with day to day activities.

Balhousie Care Group was looking for a range of interactive devices to conduct activities with residents, as well as strengthen communication lines with their families and loved ones.

Centred around innovative and engaging technology, our smart, robust and easy to use touchscreen tables were the ideal solution.

Person-centred care has always been a priority for us at Balhousie, as has independence for our residents. The touchscreen tables are so adaptable and easy to use that they tick many boxes for us. They can be moved around easily, including into residents’ bedrooms if they are immobile or just want some time on their own.

Sheilah HarveyHead of Operations at Balhousie Care Group

How We Helped

Following discussions with the team at Balhousie Care Group, we introduced interactive touch tables to seven Balhousie facilities.

These easy to install, state-of-the-art tables are wheelchair-accessible, height-adjustable and can move from room to room.

Residents are using them to play games, complete crosswords and word searches, practice musical instruments, video call their loved ones, explore the world via virtual travel tours and much more, proving they can adapt to new technology like the best of us.

Following the success of the initial rollout, this is set to be extended across more of the group’s care homes.

Jules Ritchie-Urry, Home Manager at Balhousie Stormont Lodge in Blairgowrie, said: “It’s wonderful to see our residents adapting to the tables so quickly. They are constantly proving that age is not a barrier to enjoying life and learning new things.”

Our touchscreen tables also enable staff to capture data on resident activity. In addition, they complement two initiatives recently launched across Balhousie Care Group: Oomph! On Demand, a digital platform providing person-centred activities and exercise, from dance lessons to virtual travel; and danceSing Care, a video based music and movement programme and research project being conducted in Balhousie homes in partnership with Stirling University.

Balhousie, whose Luncarty care home is shortlisted for a Scottish Care Award for its meaningful activities, has installed the tables in homes in Perthshire, Aberdeenshire, Fife and Dundee. Based on results of this, it hopes to soon roll them out to the rest of its 26 care facilities across six regions of Scotland.