Solution Benefits

  • Streamlined supplier management
  • Connected & integrated print software
  • In-house marketing collateral production
  • Reduced costs

Customer Profile

  • Legal
  • 40 partners & 300 staff
  • Manchester, London, Liverpool

About JMW Solicitors

JMW is a top 100 law firm, with over 40 partners and over 300 staff. It is recognised by the Legal 500 and The Chambers Guide to the Legal Profession as one of the best law firms in the North West of England.

The company processes thousands of legal documents every day. As a future focused organisation, JMW recognises the value the new technology brings to the business in enhancing their productivity and efficiency.


In a busy law firm, time is money and confidentiality is key. JMW were previously reliant on a variety of print management suppliers and printer manufacturers and this became convoluted and costly. There was also no software solution in place meaning that printers were not unified by an overarching network and usage could not be monitored.

The marketing department are an essential part of the JMW team and were a key consideration for the print management requirements. Previously much of the marketing collateral printing had been outsourced, which was becoming very costly as the solicitors grew.

The service is exemplary. Agilico respond quickly to technical issues and because they hold spare parts on site, quickly get us back up to speed. The technology is robust, reliable and fast. Using the Sharp production printers, we can prepare high quality marketing collateral in house, saving time and money, and prepare complex trial bundles.

Director of IT and Communications, JMW Solicitors
The result

How we helped

Agilico worked hard to identify where cost and efficiency gains could be made across the board. Perhaps the biggest game changer proved to be Sharp’s production print technology. This enabled JMW to produce high quality customer-facing marketing collateral in-house, reducing the need to outsource, and saving money and time. Sharp imaging systems were chosen ahead of other vendors because they offered exceptional value for money, providing black-and-white and colour print, copy, scan and fax functionality.

In conjunction with the hardware, a cost and print management system was embedded, allowing the users in specific environments to “pull” prints to other devices should their primary machine be unavailable. It also allows the organisation to manage, monitor and control print volumes and costs; identify high impact areas; and understand department workflows.

Personal printers have been consigned to the history books, with new imaging systems now located in departmental hubs. Each hub has a primary device to handle A3 and A4 paper formats equipped with automated finishing systems, and a secondary device – fully featured A3MFPs.

The Sharp equipment is proving to be robust, reliable and above all, easy to use. The model mix, comprising six variations, share the same intuitive control panel and a common print driver, ensuring no matter where is a user is located they are comfortable with the functionality. Using the touchscreen interface, it is easy to send fax messages and scan documents to the law firm’s case management system. And, because users are familiar with the technology, they are happy to use any free device.

To protect client confidentiality, the Sharp MFPs have an integrated secure print facility. Users are required to log in at an MFP by swiping their entry/exit card on the integrated card reader. Having authenticated themselves, they can select which jobs to release. The secure print facility helps to ensure that sensitive documents are not left uncollected at the printer.

Having optimised the law firm’s office environment, we turned our attention to production printing. JMW had previously relied upon high-end office MFPs to make up mail bundles and produce marketing collateral but the quality of the finished documents was not impressive and slow throughput speeds restricted capacity and forced the law firm to outsource some work.

We replaced these old devices with a variety of new machines including dedicated production printers. Sharp MX-7500N Pro Series printers are used to produce high quality customer-facing marketing collateral whilst Sharp MX-M1204 devices meet the law firm’s high-volume mail room black-and-white requirements. The Sharp production printers are designed for intensive use and can print virtually non-stop at full engine speed.

The Sharp MX-7500N produces vibrant high-resolution colour output and supports variable data printing. Using the device, the law firm’s marketing department can now produce high-impact, personalised marketing collateral on demand. Indeed, a variety of material, including invitations, brochures and newsletters, are now printed in-house, saving time and money.

The black-and-white production printers are used to prepare trial bundles. The Sharp MX-M1204 is particularly well suited to this task. It is equipped with a high-speed document scanner and using the touchscreen operation panel, it is easy to build multipage document sets and impose Bates numbering. The trial bundles can be saved to memory and reprinted on demand.