Job role: Consumables Administrator
Location: Southampton
Working Pattern: Monday to Friday (37.5 hours per week)
Contract: Permanent
What we’re all about…
At Agilico we’re on a journey to build a better future for our people and planet. We’re proud to be the UK’s pioneering Circular-First Managed Print Services business, leading sustainability in our sector.
Instead of the traditional ‘take-make-waste’ model, where resources are used once and then discarded, our circular-first managed print services centre around refurbishing and recycling Multi-Functional Devices (MFDs) and parts wherever possible to cut carbon emissions, reduce landfill waste and provide a more cost-effective solution for our customers.
As this part of our business grows, we are seeking a passionate individual to join our busy consumables team in Southampton.
What we’re looking for…
We are looking for someone that is self-motivated and enthusiastic, with excellent administrative and communication skills. You’ll be managing the consumables orders to ensure that we meet and exceed our customers’ needs.
What you’ll be doing…
Roles and Responsibilities:
- Manage service consumable request through the company’s intranet site.
- Create quotes for chargeable consumable requests.
- Liaise with 3rd party suppliers regarding open consumable orders.
- Communicate with other departments – including sales, warehouse and accounts.
- Answer inbound customer calls.
- Make calls to customers to discuss consumables requests and answer general queries.
Skills & Experience:
- Previous experience within an administrative role.
- Outstanding communication skills, both verbal and written.
- Ability to multi-task and work well under pressure in a fast-paced environment.
- An eye for detail, taking pride in your work and willing to go the extra mile to ensure quality.
- Confident telephone manner, and able to resolve difficult situations.
- Problem solver and logical thinker.
- Good understanding of Outlook and IT/database systems.
What we can offer you…
- Opportunities to progress and grow your career
- 23 days holiday plus bank holidays, rising to 28 days after 5 years
- Stakeholder pension scheme & death in service benefit.
- Agile Perks reward platform offering discounts and great deals
- Healthcare cash plan covering everyday expenses such as opticians, dentist etc.
- Cycle to work scheme
- Volunteer Days
- Referral bonuses if you nominate a friend or a new customer
- Employee Assistance Programme – free advice on relationships, mental health and financial planning and more.
- Enhanced Maternity and Paternity scheme.
If any of this has sparked some interest, then please get in touch as we would love to talk to you more about our exciting journey to build a better future, and how you could become an integral part of it!
